It happens, usually when you least expect it ... you need an attorney. Now, often, if we believed the movies and books that are so popular these days, the moment when you need an attorney is high action, high drama, everything is an emergency until the case is solved, and solved quickly. Don't get me wrong, I love these books, movies, and tv shows as entertainment, but I think that they have skewed the view that people have of the practice of law to the point that most people don't know what to expect when the moment occurs that they need an attorney.
People need attorneys for all kinds of reasons; from the most day to day transactions, such as creating a will or drafting a real estate deed to the high drama of a major criminal case, personal injury, etc... When that moment does occur that you need an attorney, you need someone that you can trust.
So, what can you expect when you need an attorney? I can't answer for every attorney, but I can tell you how we handle things at The Law Office of Russell S. Mainord.
Usually, first contact is going to be made by either you calling our office or stopping in (we are located in Altamont, TN). It is most certainly recommended that you call and set an appointment, as that allows us to devote the most undivided attention to your case. While we take walk-in appointments, without knowing to expect you ahead of time, we cannot schedule accordingly to give you that same level of undivided attention. When you call to schedule your appointment, we will get your name and contact information and a brief description of what legal matter you are needing assistance with (i.e. divorce, child custody, criminal, immigration, etc...).
When you come to your appointment, bring any documents that you have relating to your legal need(s) with you so that we can evaluate them to properly advise you. Usually, there will be additional information that we will tell you that we need, but doing this certainly helps speed the process along. Be prepared to answer questions as we will question you about your (potential) case much the way that you can expect to be questioned in court. When the initial consultation is done, Russell will advise you as to the course of action that he sees being available for your case and will give you a quote for the legal fee.
Work on your case, and our attorney-client relationship with you begins when you sign the retaining agreement and pay your retainer. Some cases will be set as a flat fee while others are completed at an hourly rate. Don't worry, whichever is the situation for you, we will fully explain how everything works.
Assisting you with your legal matters is a partnership. We work together with you to achieve the best possible solution for your case. No attorney can promise to always win or that the best possible solution will be your preferred outcome. But, what we can promise is to work extremely hard to zealously advocate for your interests. With each step of the way, we will keep you informed, both through talking to you on the phone or in the office and through case update letters. Although you are welcome to call with questions or concerns, please know that there is no need to call every day for an update, we will update you as there are changes in your case. It is easy to get anxious and the want to call multiple times a day, but remember that the time spent on the phone is time that we cannot spend on other aspects of your case. This is a big part of where trust comes in. The other major area of trust is where we ask you to be completely and totally honest with us. You must trust us enough to do so as that complete honesty is what allows us to determine that best course of action for your case.
What's the timeline of a case? It depends on each individual case and its facts. Cases can take anywhere from a few weeks for a simple matter of drafting a legal document to years. This goes back to our perception based on books, movies, tv, etc.... Shouldn't everyone be able to take care of a major criminal matter in a matter of days as depicted on shows like The Good Wife? The timeline of a case can be affected by so many outside factors, but we do our best to advise you as to the normal, average timeline and then to keep you informed as your unique case progresses.
No one wants to think about needing an attorney, but we will all likely need one at some point in our lives. When you do need an attorney, it needn't be a scary or traumatic experience but, rather, a partnership with a trusted adviser.